Broken speech when listening to voicemails

Unanswered Question
Jul 23rd, 2009
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Hi Everyone


Got a problem when listening to voicemails. When listening to voicemails, the speech is broken. Call express is being used and not unity. Theres 4 channels but only 1 channel is affected. CM version 6.1.


Any ideas of what might be affecting this? thanks



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ivillegas Thu, 07/30/2009 - 13:23
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Is there any transcoding occurring?

Do you have QoS applied?

Try running with another NIC card.


paolo bevilacqua Thu, 07/30/2009 - 13:28
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I assume youmean cisco unity express.

What do you mean with 4 channels ??

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