Administration problems CCX Enhanced 5.0

Unanswered Question
Jul 23rd, 2009
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Hi Netpro


I have a cluster to Unified CCX Enhanced 5.0(1), but when i try to configure application, upload a script or create a folder the application this message is showed:


Create a folder


Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Store config record - error: config request timed out


Create a Application.


Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Create config record - error: config request timed out


Any idea?


Regards.

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joluc_denmark Mon, 06/14/2010 - 08:16
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Just experienced the same problem on a Premium v. 5.0.2:


"can not acquire ClusterMutex; nested exception is: com.cisco.config.ConfigException: Get config record - error: config request timed out "


Any explanations?


Known error?


Thanks


johnny

Yorick Petey Mon, 02/07/2011 - 03:22
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Hi,


Got the same issue on UCCX 7.0, any feedback on your issue?


Thank you.


Yorick

frzhang Fri, 04/08/2011 - 15:29
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  • Cisco Employee,

Locks in CET most likely. Open a TAC case.

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