CUPC 7.0.2 AD contacts turned into "Created Contacts"

Unanswered Question
Jul 23rd, 2009
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In a new CUCM 7.0.2 + CUPS 7.0.4 + CUPC 7.0.2 contacts previously imported into CUPC from the AD now appear as if they were manually created. There is no more the status indicatore but a small telephone next to each contact...

Is this possible?

What could have couse this issue?

How can I fix it?

Thanks for helping,


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htluo Thu, 07/23/2009 - 15:19
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If the contact is not licensed to use CUPC, it will not show status indicator.


EU UC Support Thu, 07/23/2009 - 15:24
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The contacts are licensed users that are correctly logged on CUPC.

Everything was working fine for few days and suddenly something has changed...



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