CCME Time of Day Routing

Unanswered Question
Jul 23rd, 2009


Does CME7.0 support TOD?

Or using CUE time, can I route a call directly to an extension without user pressing any buttons or listen to any prompts?

What I want to achieve with CME and CUE is that an incoming call goes directly to an extension in office hours. Out of office hours, the call goes to the AA in CUE.

Any ideas are appreciated.

Thanks in advance.

I have this problem too.
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Adrian Saavedra Thu, 07/23/2009 - 23:04

Hi friend,

I believe Night Service can help you on what you want to achieve. Take a look:

Night Service:

SCCP: Configuring Night Service:

Hope it helps, if it does please rate.

Best regards,

- Adrián.


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