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CCME Time of Day Routing

Chuan Liu
Level 1
Level 1

‎07-23-2009 06:11 PM - edited ‎03-15-2019 07:05 PM

Hi,

Does CME7.0 support TOD?

Or using CUE time, can I route a call directly to an extension without user pressing any buttons or listen to any prompts?

What I want to achieve with CME and CUE is that an incoming call goes directly to an extension in office hours. Out of office hours, the call goes to the AA in CUE.

Any ideas are appreciated.

Thanks in advance.

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1 Reply 1

Adrian Saavedra
Level 7
Level 7

‎07-23-2009 11:04 PM

Hi friend,

I believe Night Service can help you on what you want to achieve. Take a look:

Night Service:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1097582

SCCP: Configuring Night Service:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1116765

Hope it helps, if it does please rate.

Best regards,

- Adrián.

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