On the bigger cisco phones (7961):
Let's say I have 2 lines on my phone, example my extension 1742 on line one, and my colleagues extension (john) on 1791 on line 2.
If John has an incomming call, but I answer it then I will be talking on his line. How do I transfer the call back to John's phone if I'm actually talking on his line?
I can't do a transfer, because I'm talking on his line.
Thank you in advance for your help.