CME speed dial button order

Unanswered Question
Jul 23rd, 2009
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Hi All,


In cme can you designate a specific button for a speed dial like a dn.


I have

ephone 21

mac-address [mac]

type 7961 addon 1 7914

button 1:21 2:29 3c1,2,3,4,5,6,7,8

speed-dial 1 88 label "Pager"

speed-dial 2 XXXXXXXX label "XXXXXX"

speed-dial 3 XXXXXXXX label "XXXXXX"

button 7m91 8m92 9m93 10m94

button 11m95 12m96 13m97 14m98

button 15m99 16m100 17m101 18m102

button 19m103 20m104


from the above i believe the phone should have

Button 1 = DN 21

Button 2 = DN 29

Button 3 = DN 1,2,3,4,5,6,7,8

Button 4 = 88 (Pager)

Button 5 = XXXX (XXXXXXXX)

Button 6 = XXXX (XXXXXXXX)


and on the extension module,

Button 7 = Park Slot 91

Button 8 = Park Slot 92

Button 9 = Park Slot 93

Button 10 = Park Slot 94

Button 11 = Park Slot 95

Button 12 = Park Slot 96

Button 13 = Park Slot 97

Button 14 = Park Slot 98

Button 15 = Park Slot 99

Button 16 = Park Slot 100

Button 17 = Park Slot 101

Button 18 = Park Slot 102

Button 19 = Park Slot 103

Button 20 = Park Slot 104


but i get...


Button 1 = DN 21

Button 2 = DN 29

Button 3 = DN 1,2,3,4,5,6,7,8

Button 4 = Blank

Button 5 = Blank

Button 6 = Blank


and on the extension module,

Button 7 = Park Slot 91

Button 8 = Park Slot 92

Button 9 = Park Slot 93

Button 10 = Park Slot 94

Button 11 = Park Slot 95

Button 12 = Park Slot 96

Button 13 = Park Slot 97

Button 14 = Park Slot 98

Button 15 = Park Slot 99

Button 16 = Park Slot 100

Button 17 = Park Slot 101

Button 18 = Park Slot 102

Button 19 = Park Slot 103

Button 20 = Park Slot 104


The speed dials come up off the first page.Ie if i hade a second 7914 they show up there. But i want them on the phone..


How do i get the speed dials on the phone (button 4,5,6)


Please advise...

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Rob Huffman Fri, 07/24/2009 - 05:21
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Hi Richard,


Odd isn't it? I think the thing that is throwing a wrench into this setup is this part of the config;


button 7m91 8m92 9m93 10m94

button 11m95 12m96 13m97 14m98

button 15m99 16m100 17m101 18m102

button 19m103 20m104



Along with this parameter in CME;


On an IP phone, speed-dial entries are assigned to unused line buttons. Then, after all line buttons are used, subsequent entries are added but do not have an assigned line button. The speed-dial entry is not related to the physical button layout of the phone. Entries are assigned in order of speed-dial tag.


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmespeed.html


Hope this helps!

Rob


rgeorgiou Fri, 07/24/2009 - 23:20
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hmmm ok


but if "On an IP phone, speed-dial entries are assigned to unused line buttons: is true.... why is the speed dials not showing up on the unused buttons 4,5,6.


It seems that speed dial must start after all button configurations. But that does not allow me to do what i wanna do.... :(

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