UCCX 7 LDAP re sync

Unanswered Question
Jul 24th, 2009
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Hi

i have noticed that wiht UCCX 7 sometimes we have to enforce LDAP sync

by restarting the sync service to let a new added agent to login

is this is a known issue ?!


Thank you

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Marwan ALshawi Fri, 07/24/2009 - 17:50
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i do

somtimes works somtimes need to be done from the services

that why i am wondering is it a known issue,,,? becuase not reasable to tell the customer to do this evrytime


thank you

tim.moomaw Sat, 07/25/2009 - 04:13
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Yes - I was told this behaviour is to be expected by TAC. SR3 addresses several bugs that are applicable to CAD login issues though.

Marwan ALshawi Sat, 07/25/2009 - 05:05
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i am already using SR3 !!

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