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howto use cisco notification service the same way as product alert tool?

ip-netze@wdr.de
Level 1
Level 1

Hi,

in the past we successfully used the product alert tool to monitor eols and field notices of our cisco equipment.

pat informed us event-triggered via email when there where any eols or field notices.

Several days ago I tried the new cisco notification service but since then every day we get an huge email where every equipment type is listed with the comment "No updates available in this time period".

This emails seem to be not event-triggered any more.

Does anybody know if it's possible to activate event-triggered notification emails which only contain the equipment the notice belongs to?

Best Regards,

Thorsten Steffen

2 Replies 2

p.krane
Level 3
Level 3

This is not an error. This is normal notification about no updates available for the particular product which you subscribed. If you have any issue enter into the feedback form in the CNS tools.

http://www.cisco.com/web/tsweb/flash/support/ngw/cisco_support_cns.html

Just make sure your feedback can fit into 256 characters or less. Bah.

The new tool unfortunately does not feel like an improvement to me.

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