UC500 / IP Phone 7931 time is off

Unanswered Question
Jul 24th, 2009

Using a UC500 with 7.0.2 package and upgraded IOS to 24T and have just updated the 7931 firmware to SCCP31.8.4.2S but the time is showing an hour behind all the other non-7931 phones and phone system.

I have this problem too.
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Marcos Hernandez Mon, 07/27/2009 - 04:39

Hi Brandon,


Can you go on the CLI, and under telephony-service do this command to select the right time zone. Then do "no create" followed by "create" and let me know if the 7931 synchronizes.

UC500(config-telephony)#time-zone ?
  <1-53>  select timezone name used by IP phones (offset in minutes)
1 Dateline Standard Time -720
2 Samoa Standard Time -660
3 Hawaiian Standard Time -600
4 Alaskan Standard/Daylight Time -540
5 Pacific Standard/Daylight Time -480
6 Mountain Standard/Daylight Time -420
7 US Mountain Standard Time -420
8 Central Standard/Daylight Time -360
9 Mexico Standard/Daylight Time -360
10 Canada Central Standard Time -360
11 SA Pacific Standard Time -300
12 Eastern Standard/Daylight Time -300
13 US Eastern Standard Time -300
14 Atlantic Standard/Daylight Time -240
15 SA Western Standard Time -240
16 Newfoundland Standard/Daylight Time -210
17 E. South America Standard/Daylight Time -180
18 SA Eastern Standard Time -180
19 Mid-Atlantic Standard/Daylight Time -120
20 Azores Standard/Daylight Time -60
21 GMT Standard/Daylight Time +0
22 Greenwich Standard Time +0
23 W. Europe Standard/Daylight Time +60
24 GTB Standard/Daylight Time +60
25 Egypt Standard/Daylight Time +60
26 E. Europe Standard/Daylight Time +60
27 Romance Standard/Daylight Time +120
28 Central Europe Standard/Daylight Time +120
29 South Africa Standard Time +120
30 Jerusalem Standard/Daylight Time +120
31 Saudi Arabia Standard Time +180
32 Russian Standard/Daylight Time +180
33 Iran Standard/Daylight Time +210
34 Caucasus Standard/Daylight Time +240
35 Arabian Standard Time +240
36 Afghanistan Standard Time +270
37 West Asia Standard Time +300
38 Ekaterinburg Standard Time +300
39 India Standard Time +330
40 Central Asia Standard Time +360
41 SE Asia Standard Time +420
42 China Standard/Daylight Time +480
43 Taipei Standard Time +480
44 Tokyo Standard Time +540
45 Cen. Australia Standard/Daylight Time +570
46 AUS Central Standard Time +570
47 E. Australia Standard Time +600
48 AUS Eastern Standard/Daylight Time +600
49 West Pacific Standard Time +600
50 Tasmania Standard/Daylight Time +600
51 Central Pacific Standard Time +660
52 Fiji Standard Time +720
53 New Zealand Standard/Daylight Time +720

Marcos

brandon.kallas Mon, 07/27/2009 - 15:37

time-zone 7 was already present, but I ran the following the commands and still did not fix the problem.

no create cnf-files

no time-zone 7

time-zone 7

create cnf-files

Reset 7931 phones

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