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AP 1200 are not registering with WLC

par13
Level 1
Level 1

We have a 44XX WLC setup for a simple wireless network. However, the Access Points do not register with the WLC.

Thanks

12 Replies 12

Also, Can you please verify if the configuration I have set on the AP, Switch and Router is helping on solving this issue or is part of the issue?

Thanks

Did you know you have to convert your autonomous AP IOS image to LWAPP image?

http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.html

Once your AP is running recovery LWAPP image and if they are on the same IP subnet as WLC, they will join the controller.

Regards,

Roman

I will take a look at this early monday..

On the other hand, can you say if the configuration files I have uloaded look ok or can you critic any port/vlan mis configuration.

By the way, we are still running on the 09 cat/os...

thanks

AP's config is irrelevant, because it will be erased when LWAPP image is installed (only static management IP address can be saved).

The switch ports that AP connects to will have to be configured in 'switchport mode access'. You can put it in any VLAN you want as long as it has reachability to the WLC's management/ap-manager interface IP addresses.

WLC's interface on the switch should be configured as "switchport mode trunk"

Regards,

Roman

Ok, now I recall this past week attempting to do the LWAPP upgrade on the access points, and I kept getting an error similar to the documentation where it shows something was stoping the upgrade tool to access the APs.

The computer used was windows xp and it was connected directly with the same subnet configuration of the APs. So, connectivity was not an issue. It was like if something in the access point was stoping the Upgrade tool from making any changes.

I had followed the instructions creating a text file with the following information.

ap-ip-address,telnet-username,telnet-user-password,enable-password

10.2.1.2 (AP ip address),admin,password,password

How do I troubleshoot this?

The instructions on the paper says..

Upgrade Tool Window-Firewall or Access Control List with Internal TFTP Server

was it complaining about recovery image not being right? (use older recovery image)

was it complaining about tftp not being able to start? (make sure tftp is not already running on your machine)

did you enable telnet access on WLC? (by defaul it's SSH only)

can you telnet to AP from your machine with that admin, password, password?

telnet to AP, enable "term mon", and try upgrade tool, watch for any error messages in the logs on the AP

upgrade tool basically telnets to your AP in the background, does a bunch of commands, downloads the image, and reboots. it also telnets to the WLC to check few things.

Regards,

Roman

if you are interested, here's a script of what upgrade tool does on the AP. I captured it with wireshark

enable

Password:Cisco

AP1130#sh privilege

Current privilege level is 15

AP1130#show run | incl hostname

hostname AP1130

AP1130#test pb display

------------------------------

Display of the Parameter Block

------------------------------

Total Number of Records : 7

Number of Certs : 6

Number of Keys : 1

AP1130#term length 0

AP1130#show version | include Cisco IOS

Cisco IOS Software, C1130 Software (C1130-K9W7-M), Version 12.4(10b)JDA, RELEASE SOFTWARE (fc1)

AP1130#show controller | include Radio AIR

Radio AIR-AP1131G, Base Address 0022.904f.00b0, BBlock version 0.00, Software version 6.20.6

Radio AIR-AP1131A, Base Address 0022.903b.7ca0, BBlock version 0.00, Software version 6.20.6

AP1130#show controller d0 | include Current

Current Rates: basic-1.0 basic-2.0 basic-5.5 basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Current Voice Rates: basic-5.5 basic-11.0 6.0 12.0 24.0 [disabled until voice packet-discard enabled]

AP1130#show controller d1 | include Current

Current Rates: basic-6.0 9.0 basic-12.0 18.0 basic-24.0 36.0 48.0 54.0

Current Voice Rates: basic-6.0 basic-12.0 basic-24.0 [disabled until voice packet-discard enabled]

AP1130#show run | include station-role

station-role root

station-role root

AP1130#test pb disp

------------------------------

Display of the Parameter Block

------------------------------

Total Number of Records : 7

Number of Certs : 6

Number of Keys : 1

AP1130#show int F0 | include address

Hardware is PowerPCElvis Ethernet, address is 0021.d837.3340 (bia 0021.d837.3340)

AP1130#show int | include Dot11Radio

Dot11Radio0 is up, line protocol is up

Dot11Radio1 is up, line protocol is up

AP1130#show sntp | exclude SNTP

AP1130#config t

Enter configuration commands, one per line. End with CNTL/Z.

AP1130(config)#int Dot11Radio1

AP1130(config-if)#shut

AP1130(config-if)#exit

AP1130(config)#no boot manual

AP1130(config)#no boot enable-break

AP1130(config)#no sntp broadcast client

AP1130(config)#no timezone

AP1130(config)#int Dot11Radio0

AP1130(config-if)#shut

AP1130(config-if)#end

AP1130#clock set 18:52:08 18 Apr 2009

AP1130#config t

Enter configuration commands, one per line. End with CNTL/Z.

AP1130(config)#line vty 0 15

AP1130(config-line)#exec-timeout 0

AP1130(config-line)#exit

AP1130(config)#exit

AP1130#show run

AP1130#show run | incl hostname

hostname AP1130

AP1130#arch down /over /create-space tftp://3.45.47.153/images/c1130-rcvk9w8-tar.123-11JX1.tar

extracting c1130-rcvk9w8-mx/info (273 bytes)

extracting info.ver (273 bytes)

[OK - 1873920 bytes]

Deleting current version: flash:/c1130-k9w7-mx.124-10b.JDA...

done.

New Software image installed in flash:/c1130-rcvk9w8-mx

Configuring system to use new image...

done.

archive download: takes 30 seconds

AP1130#show archive status

SUCCESS: Upgrade complete.

AP1130#write erase

Erasing the nvram filesystem will remove all configuration files! Continue? [confirm]

[OK]

Erase of nvram: complete

AP1130#dir flash:

Directory of flash:/

2 -rwx 0 Mar 1 2002 01:00:13 +00:00 validate.txt

3 -rwx 1048 Apr 18 2009 18:52:42 +00:00 private-multiple-fs

7 drwx 320 Jan 1 1970 00:06:08 +00:00 c1130-k9w7-mx.124-10b.JA3

6 -rwx 5 Apr 18 2009 18:53:01 +00:00 private-config

306 drwx 128 Apr 18 2009 18:52:35 +00:00 c1130-rcvk9w8-mx

157 drwx 256 Apr 19 2009 23:52:23 +00:00 c1130-k9w8-mx.124-10b.JDA1

15998976 bytes total (8625664 bytes free)

to be continued...

...continuing

AP1130#dir nvram:

Directory of nvram:/

30 -rw- 0 startup-config

31 ---- 0 private-config

1 -rw- 0 ifIndex-table

32768 bytes total (31692 bytes free)

AP1130#sh crypto ca trustpoints

AP1130#sh crypto ca certificates

AP1130#terminal length 0

AP1130#show run | begin BVI1

AP1130#more env_vars

BOOT=flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx

DEFAULT_ROUTER=3.45.47.158

ENABLE_BREAK=no

ENABLE_IOS_BREAK=yes

IOS_STATIC_DEFAULT_GATEWAY=3.45.47.158

IOS_STATIC_IP_ADDR=3.45.47.151

IOS_STATIC_NETMASK=255.255.255.224

IP_ADDR=3.45.47.151

MANUAL_BOOT=no

NETMASK=255.255.255.224

PWR_INJECTOR_DETECT=000d.2808.41e7

RELOAD_REASON=36

ROM_PERSISTENT_UTC=1014942940

TERMLINES=0

AP1130#more flash:/env_vars

BOOT=flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx

DEFAULT_ROUTER=3.45.47.158

ENABLE_BREAK=no

ENABLE_IOS_BREAK=yes

IOS_STATIC_DEFAULT_GATEWAY=3.45.47.158

IOS_STATIC_IP_ADDR=3.45.47.151

IOS_STATIC_NETMASK=255.255.255.224

IP_ADDR=3.45.47.151

MANUAL_BOOT=no

NETMASK=255.255.255.224

PWR_INJECTOR_DETECT=000d.2808.41e7

RELOAD_REASON=36

ROM_PERSISTENT_UTC=1014942940

TERMLINES=0

AP1130#reload

System configuration has been modified. Save? [yes/no]:yes

Building configuration...

Proceed with reload? [confirm]yes

Regards,

Roman

Leo Laohoo
Hall of Fame
Hall of Fame

Hoooooooo boy. This is going to be a looooooooong night. Please pass the grog.

I recommend that you spend time to get yourself acquainted with the Cisco Wireless LAN Controller Configuration Guide.

http://www.cisco.com/en/US/docs/wireless/controller/5.2/configuration/guide/Controller52CG.html

If you have been given the task of managing the WLN of your organization, this will give you a better understanding of what you will be dealing with and minimize the chances network outages.

Hope this helps.

Great News!

I finally got the Access Points working with my WLC.

The access points are showing on the WLC screen and obtaining their individual ip addresses.

Now, How do I ensure the wireless clients gets their ip address?

The wireless SSID is been advertised, but, the clients can not get an ip address.

I know when the AP were autonoumus, I could setup a VLAN for the clients. I do not know how to setup the same VLANs for the LWAPP access points.

Thanks

Leo Laohoo
Hall of Fame
Hall of Fame

I recommend that you spend time to get yourself acquainted with the Cisco Wireless LAN Controller Configuration Guide.

http://www.cisco.com/en/US/docs/wireless/controller/5.2/configuration/guide/Controller52CG.html

It is no use asking forum members all the questions when it can easily be found if you spend a little bit of time reading the documents.

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