I am using the following:
1. CUCM 7.x
3. CUPC 7.x
I am facing a problem as follows:
1. In softphone mode i am not able to dial any other phone from CUPC i am getting a error message in CUPC that " out of service "
2. In dekphone phone the call is landing and i can recieve the phone call but i am not able to hear anything from CUPC throug a attached headphone in my Laptop where cupc is installed.
The CUPC softphone is getting registered in CUCM as a SIP phone.
Any help in resolving the issue will be apreceiated.