Colleagues! Can you help me to solve the problem with IP phone 3911?
We are installing Cisco 2821 CCME in central office for registration SCCP and SIP phones, which placed in branch offices. Central Office and Branch Offices communicated over IP-Sec tunnels. After tunnel down and again change state to up (or after reload Cisco CME) some 3911 can't obtain registration, at the same time other 3911 work normally. Router work with high cpu and memory loading.
System image file is "flash:c2800nm-advipservicesk9-mz.124-24.T1.bin"
Configuration:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol cisco
h323
sip
bind control source-interface FastEthernet0/0.100
bind media source-interface FastEthernet0/0.100
registrar server expires max 600 min 60
voice register global
mode cme
source-address XXX.XXX.XXX.XXX port 5060
max-dn 50
max-pool 42
load 3911 SIP3951.8-1-3
authenticate register
authenticate realm cisco.com
timezone 32
time-format 24
date-format D/M/Y
voicemail 099
tftp-path flash:
file text
create profile sync 0004484013505598
network-locale RU
user-locale RU
ntp-server XXX.XXX.XXX.XXX mode directedbroadcast
voice register dn 11
number 111
name User11
mwi
!
voice register pool 11
id mac 001A.A11B.78F8
type 3911
number 1 dn 11
dtmf-relay rtp-nte
username User11 password Cisco
no vad
sip-ua
registrar ipv4:XXX.XXX.XXX.XXX expires 3600
Some debugs:
CCME-2851#debug ccsip error
//-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table: No entry found in sipCallID Table
//-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table: No entry found in sipCallID Table
IP-phone 3911 cyclically attempted to register:
CCME-2851#debug ccsip messages
//-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:X.X.X.X SIP/2.0
From: "User16"<sip:116@X.X.X.X>;tag=Im43U1-a0
To: "User16"<sip:116@X.X.X.X>
Call-ID: euH-FmKleI1VB9@X.X.X.X
CSeq: 70 REGISTER
Via: SIP/2.0/UDP 10.50.0.147:5060
CCME-2851#;branch=z9hG4bKMGWB9-KL6llYsJ1
Contact: "User16"<sip:116@10.50.0.147:5060>;expires=0;+sip.instance="<urn:uuid:00000000-0000-0000-0000-001AA11B79FC>";+u.sip!model.ccm.cisco.com="446";cisco-keep-alive
Max-Forwards: 70
User-Agent: Cisco-CP3911/8.1
Expires: 0
Supported: 100rel, replaces, norefersub, X-cisco-callinfo, X-cisco-service-control
Content-Length: 0
//-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.50.0.147:5060;branch=z9hG4bKMGWB9-KL6llYsJ1
From: "User16"<sip:116@X.X.X.X>;tag=Im43U1-a0
To: "User16"<sip:116@X.X.X.X>
Date: Mon, 27 Jul 2009 09:23:01 GMT
Call-ID: euH-FmKleI1VB9@X.X.X.X
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 70 REGISTER
Content-Length: 0
//-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.50.0.147:5060;branch=z9hG4bKMGWB9-KL6llYsJ1
From: "User16"<sip:116@X.X.X.X>;tag=Im43U1-a0
To: "User16"<sip:116@X.X.X.X>;tag=5D5D78-250D
Date: Mon, 27 Jul 2009 09:23:01 GMT
Call-ID: euH-FmKleI1VB9@X.X.X.X
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 70 REGISTER
Expires: 0
Content-Length: 0
//-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 10.50.0.147:5060;branch=z9hG4bKMGWB9-0AFpbsJ1
From: "User16"<sip:116@X.X.X.X>;tag=Im43U1-qv2
To: "User16"<sip:116@X.X.X.X>;tag=5D6190-5F
Date: Mon, 27 Jul 2009 09:23:02 GMT
Call-ID: JPB-FmKleI1VB9@X.X.X.X
CSeq: 128 REFER
Content-Length: 0
Contact: <sip:X.X.X.X:5060>
e.t.c.
High CPU Loading:
CPU utilization for five seconds: 86%/19%; one minute: 84%; five minutes: 85%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
318 2597440 599652 4331 34.00% 33.86% 33.56% 0 CCSIP_SPI_CONTRO
320 1932320 549872 3514 22.47% 22.21% 21.96% 0 CCSIP_UDP_SOCKET
