Routing incoming calls by area code

Unanswered Question
Jul 27th, 2009
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We are running CCM4.2(3) with VM and a 2651 acting as our voice gateway. My issue is that we have a few 800 numbers that hit different DID's. Is it possible to capture certain calls from particular area codes on one 800 number and route them to a different extension internally than the one the 800 number is currently hooked to?

I'm thinking that it could be done with dial peers and/or translations, but not 100% sure of the proper method.

Thanks for your help.

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Overall Rating: 5 (1 ratings)
Jaime Valencia Mon, 07/27/2009 - 07:52
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Use the answer-address to match calls using the ANI, and configure a translation-rule in that dial-peer for the called number to route it to wherever you want.

Matching Inbound Dial Peers

Voice Translation Rules

Number Translation using Voice Translation Profiles



if this helps, please rate


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