Routing incoming calls by area code

Unanswered Question
Jul 27th, 2009

We are running CCM4.2(3) with VM and a 2651 acting as our voice gateway. My issue is that we have a few 800 numbers that hit different DID's. Is it possible to capture certain calls from particular area codes on one 800 number and route them to a different extension internally than the one the 800 number is currently hooked to?


I'm thinking that it could be done with dial peers and/or translations, but not 100% sure of the proper method.


Thanks for your help.

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Overall Rating: 5 (1 ratings)
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Jaime Valencia Mon, 07/27/2009 - 07:52

Use the answer-address to match calls using the ANI, and configure a translation-rule in that dial-peer for the called number to route it to wherever you want.


Matching Inbound Dial Peers

http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/dial_peer/dp_confg.html#wp1067879


Voice Translation Rules

http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml


Number Translation using Voice Translation Profiles

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml


HTH


java


if this helps, please rate

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