07-27-2009 11:58 PM - edited 07-03-2021 05:52 PM
My WCS reported the MSE was disconnected. Then i checked the mse status.
[root@SHWIPS01 ~]# service msed start
Starting MSE Platform
MSE Platform is already running
[root@SHWIPS01 ~]# service msed status
STATUS:
MSE Platform is up, getting the status
Unable to get MSE status. Error: java.net.SocketTimeoutException: Read timed out
Retrying status fetch -
[root@SHWIPS01 ~]#
Any idea or solution about this? thanks a lot.
07-28-2009 07:02 AM
Have you tried either of the following:
restarted msed altogether and/or rebooted the appliance?
Can you also provideoutput from the following commands
netstat -tap
ps -ef|grep mcsed
what is the network configuration between the WCS & MSE?
07-28-2009 05:45 PM
I have tried rebooting the MSE with command
shutdown -r now
or manually power cycle the MSE, but still the same.
MSE and WCS are within the same ip segment, and connect to a same switch.
07-28-2009 08:42 PM
This is as new issue. What version of WCS / MSE?
07-28-2009 09:10 PM
Hi Lavramov:
My MSE version is 5.2.91.0 and my WCS version is 5.2.110.0
Btw, could you tell me how to verify my license of MSE under this version?
I didn't receive any paper license (PAK)
07-29-2009 08:28 AM
5.2 still works without a license, from 6.0 you will need it.
Contacting your vendor to get a PAK. With the PAK you can get a license from TAC.
This may need further troubleshooting, I have not seen this error message before.
07-29-2009 06:04 PM
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