UCCX7 - Call control group update fails

Unanswered Question
Jul 28th, 2009

Hello,

After creating a call control group i realized that i need to update Calling Search Space and Ascii line id for the CTI Ports in the group.

The problem is that after updating on UCCX, and resynchronizing the changes dont apply to CUCM7..

Can anybody help?

thanksm

met.

I have this problem too.
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clarkjaso Wed, 07/29/2009 - 09:28

Do you have a single AXL provider or multiple AXl provider in you Cisco Unified CM configuration window?

metalium2007 Wed, 07/29/2009 - 11:43

Hello,

Two AXLs (CUCM publisher and CUCM subscriber).

UCCX solution in HA.

Any info about the issue?

thanks,

met

clarkjaso Wed, 07/29/2009 - 11:55

Nothing for sure, but you might try removing one of your axl partners and then try again, leave your pub for instance. Something to try anyway.

metalium2007 Thu, 07/30/2009 - 07:06

Hello,

Maybe i explained myself not well:

I can update the ASCII Alerting Name in the Directory Number Information section of the CTI Ports.

I can't update the Display (Internal Caller ID) for all the CTI Ports in a row, via UCCX. How can i do it?

thanks,

met

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