how to sniffer phone traffic on daisy-chained PC?

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testeven Tue, 07/28/2009 - 11:21

Hi Eric,

Please make sure you are sniffing the correct interface. For example, if you have more than one interface (such as Wireless Ip address or VPN

connection) select the one you want to sniff. Please check the following link, it shows you how to set up a sniffer capture using wireshark:



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testeven Tue, 07/28/2009 - 12:01

Try just spanning the port, not the VLAN.

Make sure that you have the following parameters enabled:

Device --> Phone

Select one of the 7961s that's having this issue

Verify that the "PC Voice VLAN Access" is Enabled

Verify that the "Span to PC Port" is Enabled

Update and Reset



CHRIS CHARLEBOIS Mon, 08/03/2009 - 13:00

It also could be a problem with the NIC itself or with the driver. Some network card and/or drivers do not support promiscuous mode. (I assume that you didn't disable promiscuous mode within Wireshark). Have you used this computer to sniff other network successfully?


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