07-28-2009 12:16 PM - edited 03-14-2019 04:25 AM
We have a problem where when we have one call in queue, the next person that calls in get a fast busy. Has anyone had this problem or have any ideas? This is IPCC Express.
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07-28-2009 01:03 PM
Likely a lack of available CTI Ports or you have a maximum limit set on your application or trigger.
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07-29-2009 04:45 AM
You provided the solution. Thank you for the response. The JTAPI trigger maximum number of sessions was set to 1. I believe this is the default.
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