LMS 3.1 - RME - JRM service could be down

herve.leon · ‎07-29-2009

Hi,

After a fresh new installation of LMS 3.1 for a client and a quick check, it appears that only for RME I have the following error:

"JRM Service could be down".

This service is running in Common Services > Server> Admin > Processes.

The answers found in this forum doesn't solve the problem.

Could anyone please help with this? Thanks in advance!!

yjdabear · ‎07-29-2009

Not sure which answers you've found, but since it's a new LMS install, have you tried the jrmuser.properties workaround (getting rid of any dots on the ServiceName= line) then restart dmgtd?

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Network%20Infrastructure&topic=Network%20Management&topicID=.ee71a02&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2c5a6

herve.leon · ‎07-29-2009

Thanks.

Unfortunately, I haven't a domain name after the service name.

Username=admin

ServiceName=JrmServiceManager_borleias

No LMS services have been changed to Automatic as well

Herve