Second Line & CFwdAll

Unanswered Question
Jul 29th, 2009

We have Cisco 7945 phones and some people monitor a second extension number for colleagues/team leaders etc. Question is if the person wants to use the second line and tries to use the CFwdAll button it's deactivated. I've checked our softkey configuration but can't see where to activate this feature - any ideas?

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Jaime Valencia Wed, 07/29/2009 - 06:37

Working As Designed, WAD.

CFA on phone only for primary line

google ipphone callforwarder

Also, PLEASE SEARCH NetPro, there are PLENTY of posts with the exact same question you can refer to.

HTH

java

if this helps, please rate

Paolo Bevilacqua Wed, 07/29/2009 - 07:19

May be if cisco woke up and implement what a $300 pbx does out of the box, people would stop asking.

Jaime Valencia Wed, 07/29/2009 - 07:32

I totally agree with you, but i still don't understand why the developers are taking so much time to get this feature into a CUCM release.

The change is in the exact same table as it's for the primary line so i would assume enabling this on all other lines would be a copy-paste of the code, but i really don't know the code so maybe there is something tricky in there?

java

Paolo Bevilacqua Wed, 07/29/2009 - 08:08

Java, you know cisco just as I used to knew it from inside.

Nothing happens until a big manager customer screams, a powerful manager wants, or a willing developer hacks.

In this case, none of the above happened yet.

In the meanwhile, just use CME :)

edison_abad Thu, 07/30/2009 - 23:48

i think the reason that cisco enables it only in primary line because they don't know how to display when multiple lines are forwarded.

may be a marquee message at the bottom of the screen ->> "line1 forwarded to number1, line2 forwarded to number2,..."

:)

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