Adding autonomous AP in WCS

Unanswered Question
Jul 29th, 2009
User Badges:

I have come across this error before and I would like to know what causes this to happen. Here is the error:


"Failed to add device to WCS Reason: COMMON-1: Some unexpected internal error has occured. If the problem persists please report to the Tech Support."


I am trying to convert this AP to lightweight through WCS, but cannot get past adding it as autonomous in WCS.


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
jeromehenry_2 Wed, 07/29/2009 - 07:44
User Badges:
  • Silver, 250 points or more

I had this issue a few times... not too sure why it occurs, but I could solve it by:

- removing the autonomous AP from WCS (sometimes, it fails to be added, but you see it in your AP count).

- rebooting WCS

- making sure that both the SNMP communities and AP credentials were correct when adding the AP to the WCS...

Leo Laohoo Wed, 07/29/2009 - 18:42
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 LAN, Wireless

You are trying to ADD an Autonomous AP to WCS? I don't think you can do this. The WCS/WLC combo is for LWAP only.


Convert the aAP to LWAP and the WCS will "detect" the new LWAP via the WLC.

Lucien Avramov Wed, 07/29/2009 - 18:43
User Badges:
  • Red, 2250 points or more

You can add autonomous AP to WCS, no problem with that, the management is limited though:


http://www.cisco.com/en/US/docs/wireless/wcs/4.2/configuration/guide/wcsAPcfg.html#wp1054826


Chapter: Viewing Autonomous Access Points in WCS


There are a few bugs in WCS, what version of WCS and what model and version of autonomous APare you running?

vancamt76 Thu, 07/30/2009 - 05:50
User Badges:

Lavramov,


We are running WCS version 4.2.62.0 and this is a 1242 AP. System image file is "flash:/c1240-k9w7-mx.124-10b.JDA3/c1240-k9w7-mx.124-10b.JD

A3"


The sad part is that this AP was shipped to Thailand as lightweight. When it arrived they were having problems and someone decided to convert it back to autonomous. I have run into this error before and could not find a resolution other than erasing the flash and starting over. It is a bit more difficult when the AP is in Thailand though.

William Maguire Thu, 05/19/2011 - 07:08
User Badges:

I just ran into this issue and the solution was fairly simple in my case.  This AP was being redeployed.  We have a few hundred AP's in out network in a mix of CAPWAP and Autonomous.  This AP wqas never removed from the WCS.  I depeted it and readded and things went fine from there.  Its unfortunate that the error message is so vague.  "Mac already exists in database" would be so much more helpful.

Actions

This Discussion

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode