Adding autonomous AP in WCS

vancamt76 · ‎07-29-2009

I have come across this error before and I would like to know what causes this to happen. Here is the error:

"Failed to add device to WCS Reason: COMMON-1: Some unexpected internal error has occured. If the problem persists please report to the Tech Support."

I am trying to convert this AP to lightweight through WCS, but cannot get past adding it as autonomous in WCS.

jeromehenry_2 · ‎07-29-2009

I had this issue a few times... not too sure why it occurs, but I could solve it by:

- removing the autonomous AP from WCS (sometimes, it fails to be added, but you see it in your AP count).

- rebooting WCS

- making sure that both the SNMP communities and AP credentials were correct when adding the AP to the WCS...

Leo Laohoo · ‎07-29-2009

You are trying to ADD an Autonomous AP to WCS? I don't think you can do this. The WCS/WLC combo is for LWAP only.

Convert the aAP to LWAP and the WCS will "detect" the new LWAP via the WLC.

Lucien Avramov · ‎07-29-2009

You can add autonomous AP to WCS, no problem with that, the management is limited though:

http://www.cisco.com/en/US/docs/wireless/wcs/4.2/configuration/guide/wcsAPcfg.html#wp1054826

Chapter: Viewing Autonomous Access Points in WCS

There are a few bugs in WCS, what version of WCS and what model and version of autonomous APare you running?

vancamt76 · ‎07-30-2009

Lavramov,

We are running WCS version 4.2.62.0 and this is a 1242 AP. System image file is "flash:/c1240-k9w7-mx.124-10b.JDA3/c1240-k9w7-mx.124-10b.JD

A3"

The sad part is that this AP was shipped to Thailand as lightweight. When it arrived they were having problems and someone decided to convert it back to autonomous. I have run into this error before and could not find a resolution other than erasing the flash and starting over. It is a bit more difficult when the AP is in Thailand though.

William Maguire · ‎05-19-2011

I just ran into this issue and the solution was fairly simple in my case. This AP was being redeployed. We have a few hundred AP's in out network in a mix of CAPWAP and Autonomous. This AP wqas never removed from the WCS. I depeted it and readded and things went fine from there. Its unfortunate that the error message is so vague. "Mac already exists in database" would be so much more helpful.