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Report not available - No Switch Port Summary ports found.

russnash
Level 1
Level 1

‎07-29-2009 10:51 AM

In ciscoworks 3.1.1 when I try to run a report from the Ciscoview application I get the message:

Report not available - No Switch Port Summary ports found.

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0 Helpful
10 Replies 10

Joe Clarke
Cisco Employee
Cisco Employee

‎07-29-2009 11:31 AM

On what type of device are you trying to run this report?

0 Helpful

russnash
Level 1
Level 1
In response to Joe Clarke

‎07-29-2009 11:33 AM

4510 and 3750 switches.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to russnash

‎07-29-2009 11:40 AM

Exactly what are you doing in CiscoView to reproduce this error?

0 Helpful

russnash
Level 1
Level 1
In response to Joe Clarke

‎07-29-2009 11:44 AM

going to Device Center > enter name of device > then under functions available > selecting a report.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to russnash

‎07-29-2009 11:51 AM

Post the Cmapps.log.

0 Helpful

russnash
Level 1
Level 1
In response to Joe Clarke

‎07-29-2009 12:01 PM

here is the log.

Preview file
557 KB
0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to russnash

‎07-29-2009 12:09 PM

It appears to be an SQL problem. What version of Campus do you have?

0 Helpful

russnash
Level 1
Level 1
In response to Joe Clarke

‎07-29-2009 12:11 PM

5.0.2

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to russnash

‎07-29-2009 12:14 PM

There were no changes between 5.0.2 and 5.0.5 in the stored procedures that would account for this. You will need to open a TAC service request so database query analysis can be done.

0 Helpful

russnash
Level 1
Level 1
In response to Joe Clarke

‎07-29-2009 12:15 PM

will do, thanks.

0 Helpful
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