Ciscoworks Tomcat service will not start

Unanswered Question
Jul 30th, 2009
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Hi All,


The Ciscoworks Tomcat Servlet Engine service on our server is not starting even if the start-up type is set to Automatic or Manual. With this, I cannot login to the Ciscoworks homepage since the "page cannot be displayed" screen appears when I click on the Ciscoworks icon. When I force the Tomcat service to Start, I get a pop-up error stating:

"Could not start the Ciscoworks Tomcat Servlet Engine service on Local Computer. Error 1067:The process terminated unexpectedly."


Any idea how to resolve this? Appreciate your response. Thanks!

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Joe Clarke Thu, 07/30/2009 - 08:31
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First, the service must always be set to Manual start. If you have changed it to Automatic, change it back, and reboot. Then post the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log along with any relevant events in the Windows Event Viewer.

Joe Clarke Tue, 04/06/2010 - 09:27
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