Voice mail with provider

Answered Question
Jul 30th, 2009

I have a site that has two pots lines with Verizon and uses Verizon voicemail. If i have a phone hooked on the pots line i get the short beeps indicating voicemail and if i ring no answer the verizon voicemail kicks in. When i connect the pots lines to my CME 4.1 router neither the Verizon voicemail will not active when i ring no answer and the short beeps do not work on the Cisco phones. I am guessing it is a simple setting on the FXO ports, any clue how to have this work or if it will? The CME documentation mentions the short beeps working with provider voicemail. Thanks

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Correct Answer by Paolo Bevilacqua about 7 years 5 months ago

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Paolo Bevilacqua Fri, 07/31/2009 - 01:54

For voice mail to kick in on no-answer, you need 'opx" in the plar command under the FXO ports.

I think CME cannot detect the modified dialtone that indicates VM.

m-martynowski Fri, 07/31/2009 - 05:21

Thanks I was wondering about that, right now i just have a "connection plar" on the FXO port.

Correct Answer
Paolo Bevilacqua Fri, 07/31/2009 - 07:08

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