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Call Manager 4.1(3)

abbas.ali
Level 1
Level 1

‎07-31-2009 12:12 AM - edited ‎03-15-2019 07:09 PM

Is there any link where I can get step by step instructions for installing Call Manager 4.1(3) such as which CD/DVD to start with.

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0 Helpful
4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

‎07-31-2009 04:24 AM

Hi Abbas,

Installing Cisco CallManager on the Publisher Database Server

**Items Needed: Cisco CallManager Installation, Upgrade, and Recovery Disks 1 and 2

Procedure

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Step 1 After you install the operating system and log in to the server by using the Administrator account and password, obtain the Cisco CallManager Installation, Upgrade, and Recovery Disk 1 of 2 and insert it into the drive.

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Note Follow the instructions in the dialog box. On most windows, you can choose Next to proceed with the installation. When prompted to enter a password, remember to record your entry.

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Step 2 To acknowledge that you disabled/uninstalled all Cisco-verified applications, click Yes.

Step 3 To confirm that you may be prompted to reboot the server and reenter configuration data multiple times for Cisco CallManager to install critical third-party components, click OK.

Step 4 The installation program must update the configuration and restart the server. To proceed with installation, click OK.

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Note If you click Cancel, Cisco CallManager will not be installed on your server, and the installation program will not make any changes to your system.

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The server reboots.

Step 5 Log in to the server by using the Administrator account and password.

Step 6 When the Installation Welcome window displays, click Next.

Step 7 Accept the Cisco CallManager license agreement by clicking the I accept the terms in the license agreement radio button; then, click Next.

Step 8 In the Customer Information window, the User Name and Organization that you entered during the operating system installation automatically display.

Cisco automatically populates the product (CD) key fields with the product key that you entered during the operating system installation. Click Next.

Step 9 In the Setup Type window, the Complete button is chosen; click Next.

Step 10 In the Server Type window, the Publisher button is chosen; click Next.

Cisco requires that you install Cisco CallManager on the publisher database server first, so authentication can occur between the publisher database and subscriber servers.

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Note The publisher database server serves as the master database for all servers in the cluster. All servers except the publishing database server maintain subscriber databases, which are copies of the publisher database server. If you are configuring a subscriber database server, make sure that the server that you are installing can connect to the publishing database server before the installation can continue. The installation process necessitates this connection, so the publisher database server can be copied to the local drive on the subscriber server. To make sure that a good connection exists between the servers, issue a ping command from the subscriber server to the publisher database server before you try to authenticate to it. If the ping command is not successful, you must exit the installation program, fix the problem, and begin the installation process again.

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...continued on next page

0 Helpful

Rob Huffman
Hall of Fame
Hall of Fame
In response to Rob Huffman

‎07-31-2009 04:25 AM

...from previous page

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Caution When entering passwords for the local Administrator and SA (SQL Server system administrator) accounts, enter alphanumeric characters only. The account password must match on every server in the cluster.

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Step 11 In the Administrator password window, enter the local Windows administrator password. Click Next.

Step 12 Enter the Private Password Phrase for the cluster; confirm the private password phrase, and click Next.

The private password phrase contains 1 to 15 characters. This phrase may contain English lower-case letters, English upper-case letters, Westernized Arabic numerals, and the following nonalphanumeric special characters: { } . < > : ? / | \ ` ~ ! @ $ ^ & * ( ) _ - +.

Step 13 In the SQL Password window, perform the following procedure:

a. Enter the SA (SQL Server system administrator) password.

b. Press the Tab key.

c. To confirm the password, enter the password again; then, click Next.

Step 14 In the Cisco Directory Password window, perform the following procedure:

a. Enter the Directory Manager password.

b. Press the Tab key.

c. To confirm the password, enter the password again; then, click Next.

Step 15 Now that the Cisco CallManager and other included software are ready to be installed, click Install. The Cisco CallManager installation takes about 30 to 45 minutes, depending on your server type.

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Note The progress of the status bar may reset as each software package is being installed and as the installation program configures your machine. You may see the installation program reset the status bar multiple times. Do not reboot the server unless the installation prompts you to do so.

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Step 16 When prompted, insert Cisco CallManager Installation, Upgrade, and Recovery Disk 2 of 2 and click OK.

The installation program continues to install files on your server. Continue to wait while the installation completes.

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Note Do not use Cisco CallManager Installation, Upgrade, and Recovery Disk 1 of 2 on another server until you complete the installation process on this server. Before you complete the installation, the installation program prompts you to reinsert Cisco CallManager Installation, Upgrade, and Recovery Disk 1 of 2.

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Step 17 When prompted, insert Cisco CallManager Installation, Upgrade, and Recovery Disk 1 of 2 again and click OK.

Step 18 When the Cisco CallManager installation completes, click Finish to exit the wizard.

The restart server dialog box displays.

Step 19 To restart the server, click Yes.

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Note You cannot install Cisco CallManager on a subscriber server until you reboot the publisher server.

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Step 20 After the server reboots, remove the disk from the drive.

Step 21 Log in to the server by using the Administrator password.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/4_1/cm413ins.html

Hope this helps!

Rob

0 Helpful

abbas.ali
Level 1
Level 1
In response to Rob Huffman

‎07-31-2009 04:50 PM

Rob,

Thanks for your wonderful and detailed email. I did install operating System through the disk1,2,3,4 provided by Cisco. I now need to update the OS Patch before installing Call Manager. After installing Call Manager I need to update Call Manager and SQL with Cisco provided hotfixex on CCO. Correct!

I will appreciate if you can let me know how to find out what OS Patches I need to download from Cisco to make sure that it is compaitable with OS and Call Manager 4.1(3). Note: These CDs are 4 years old with Windows 2000 Operating System.

0 Helpful

Jaime Valencia
Cisco Employee
Cisco Employee
In response to abbas.ali

‎07-31-2009 06:14 PM

You should be familiar with the download center if you work with CUCM, it's one of the most common sites you'll need to visit

http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=278853938&sftType=Voice+Applications+OS+and+BIOS+Updates&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+CallManager+Version+4.1&mdfLevel=Software...

If it breaks go to download center and follow this path:

Voice and Unified Communications > Cisco Unified CallManager Version 4.1 > Voice Applications OS and BIOS Updates

readmes and release notes contain compatibility information so you can read info there, depending on the HW you should be able to get to any 2000.x.x version available

Without knowing the exact OS version you have no one can tell you what upgrade path is the best.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
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