Hi all, is it possible to configure or get some kind of configuration that would run either Hunt lists or members of line groups in a loop?
I have a line group with several members what I needed was if after one pass no one picks up the incoming call, the call would go through the members again and again, in a loop.
You are most welcome my friend!
I'm not sure I understand the dilemma here, this method will do exactly what you want to do :) Let's say the members of the first Line Group Called Sales#1 are 3333,4444,5555 and 6666 then you create a second Line group called Sales#2 that contains 3333,4444,5555 and 6666 and Sales#3 that contains 3333,4444,5555 and 6666.
Include Sales#1,Sales#2 and Sales#3 in the Hunt List; and Switch the rule on the first Line Group to, Try next Member;then try next Group in Hunt List and Switch the rule on the Second Line Group to, Try next Member;then try next Group in Hunt List.
This will then cycle through the Members 3333,4444,5555 and 6666 three complete times. Isn't this what you want to do?