Send to vru node failing

Unanswered Question
Aug 2nd, 2009

Hi all,

in a CVP comprehensive mode deployment, the icm send to vru node is failing. in the router log viewer shows no label returned. Supposedly the configuration is done correct but still i can not see the label. a '9292' busy tone is sent to the vxml gateway.

Any help would be appreciated.

I have this problem too.
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PATRICK WILD Tue, 08/04/2009 - 08:52

How is the call originated? From gateway or ccm ? I would check to make sure the 711111111t label is configured.

fabien.damien Wed, 08/05/2009 - 01:43

Hi,

the call originated from the gateway, the label returned is 8555555555. by the way the problem was solved by configuring a default label in the system information of ICM.

fabien.damien Wed, 08/05/2009 - 21:34

Hi Geoff,

That's what i did actually :) but what i don't understand is the need to define a default NVRU in the system,

your feedback is appreciated,

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