Bulk Edit not changing TUI password correctly

Unanswered Question

I have Unity 5.0 Build 5.0(1) and bulk edit 4.0 build 115.


When I use the password tab to reset a range of users passwords they are not changed correctly. I have set a users password to a default of 2222 using SA and verified it was correct by logging in via the TUI. I then ran the bulk edit tool and changed this users password to 3333. Now neither password works.


Any suggestions?


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Hoan Mai Tue, 08/11/2009 - 13:55
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  • Cisco Employee,

Tom,

you might be hitting this defect -


CSCsr02403 Using BulkEdit tool to change password results in blank password


Symptoms:

Password is blank after changing it via BulkEdit tool


Conditions:

This problem may occur in Unity 4.2(1) and Unity 5.0(1).

The issue is fixed in Unity 7.0(2) and later.


Workaround:

You can manually set the password via SAWeb


Or, to use Bulk Edit but avoid the defect, perform the following before running Bulk Edit.

Open a command prompt (DOS) and go to \CommServer\components

The type in the following commands;

Regsvr32 /u BabelSvr.dll

Regsvr32 BabelSvr.dll


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