CDR calling number tanslation

walker-ryan · ‎08-03-2009

Hi all,

I currently have cdr working my cdr records show a 5 digit extension which is correct. I am wondering if there is a way to manipulate/translate my 5 digit extentions to show a full 10 diget for calling number in CDR?

Thanks for the advise

shaligowski · ‎08-05-2009

If you can get your CDR out and can process it externaly with something then your set. Right now we use a php script to pull CDR data and then use a if statment to look for ranges of ext and then rewrite the ext as 10 digit when there is a match. We do this because our billing package only uses 10-digit. If you have any questions let me know.

We are on Call Manager 4.1(3)