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Non Defined IMS Exception

dvanzee
Level 2
Level 2

Just created a new user (without a voicemail box)in Unity Connection 7.0.2.10000-38, after the creation I tried to setup a password and received this error "Non Defined IMS Exception"

8 Replies 8

htluo
Level 9
Level 9

Try "utils service restart Cisco Tomcat" on command line.

Michael

http://htluo.blogspot.com

jeff.singh_2
Level 3
Level 3

hi did you get a fix for this. We have the same error. Tried Michael's suggestion but that did not fix this.cheers, Jeff

Per TAC the only fix was a restart of the entire server. Let me know if you have any questions.

Daniel, thanks I will get that scheduled with the customer, cheers, Jeff

Daniel, we have a full system restart but we still have the same issue, any other suggestions appreciated.

We need "Cisco Tomcat Security" logs to troubleshoot. I guess LDAP authentication was misconfigured.

Michael

Hi

i have the same issue on my server. I cannot  update the password for an voicemail user. I dont use LDAP server.  Do you find Any issue ?

Thanks.

Hello,

A customer of ours got the same problems. Is there a fix for this problem ?

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