IP Phone solution

Unanswered Question
Aug 3rd, 2009
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I am using call manager 5.0 having 2000 license. All are consumed.Customer purchased IP phone with DLU license included version. Can i use this to upgrade the call manager for the use of New ip phone.

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Tommer Catlin Tue, 08/04/2009 - 06:35
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If there is a PAK key in the box and you can register, Cisco will send a DLU. If there is no PAK key in the box, id probably take the Order Number, PO number and Smartnet contract and number of phones/models order and send an email to [email protected] and explain to them you need DLUs for these phones. Use the Calculator to estimate what you need based upon what you purchased.

Also include the MAC address of the Publisher so they can issue a key.

Licensing will look up the order/PO number and possible the SmartNet and verify you did order those phones from Cisco (and not off ebay), and then should issue you the license no problem


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