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cme one way video

KravetsRM
Level 1
Level 1

‎08-04-2009 02:14 AM - edited ‎03-17-2019 09:47 PM

Hi!

We have a follow equipment:

Cisco 3825 with running CCME 4.1, CCM 4.2(3), MCU 3845, phones 7961.

I'm trying to build meet-me video conference with ccm and ccme participants but there is only voice without video from the ccme part. Direct video calls from ccme to ccm are OK.

Anybody knows what problem could be here?

thanx

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tstanik
Level 5
Level 5

‎08-10-2009 06:13 AM

The reason may be VT advantage software when running on the PC needs to communicate with the phone. If the phone load on the phone does not include video support then the VT advantage software will not recognize the phone.

Troubleshooting Cisco VT Advantage:

http://www.cisco.com/en/US/docs/video/cuva/1_0/administration/guide/vtrble.html#wp1041576

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