I've attached a screen shot of my MOH queue logic and the specific script aef file.
I'm sure there is a more effective way of accomplishing the following MOH queue requirements:
1. Callers stay in MOH queue for 6 1/2 minutes before being dead-ended into voicemail.
2. While listening to MOH, callers should have the ability to interupt the MOH wav file and leave a voice mail.
With my current design, I've repeated the MENU object 3 times and increased the hold times to equal to 6 1/2 minutes. Is there a way I can use just 1 MENU object and keep reusing it for the 6 1/2 minute period ?
In my current design, the only time a caller can actually Press 1 To leave a voice mail is when the MENU object is playing the PROMPT file announcing to the caller that they may leave a voice mail by pressing 1. The problem with that is when the caller is listening to MOH and choose to select 1 to leave a voice mail - the MOH wav file just continues to play until the next MENU object PROMPT.