Unanswered Faxes

Unanswered Question
Aug 4th, 2009

I have been trying to get my UC500 to receive faxes.  I have followed every config guide I can find and as far as I can determine my configuration is good.  However, the UC500 never picks up calls to the fax number.  What I think are the relevant parts of my config file are attached if anyone can help.

I have this problem too.
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Marcos Hernandez Tue, 08/04/2009 - 19:21

Your problem is likely caused by incorrect dial peer matching. Try adding "service onramp" to ALL the POTS dial peers that have a "port" command that invokes your inbound trunks. Hopefully that makes sense.

Let us know,



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