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Unanswered Faxes

acraft
Level 1
Level 1

‎08-04-2009 07:16 PM - edited ‎03-21-2019 01:23 AM

I have been trying to get my UC500 to receive faxes.  I have followed every config guide I can find and as far as I can determine my configuration is good.  However, the UC500 never picks up calls to the fax number.  What I think are the relevant parts of my config file are attached if anyone can help.

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Marcos Hernandez
Level 8
Level 8

‎08-04-2009 07:21 PM

Your problem is likely caused by incorrect dial peer matching. Try adding "service onramp" to ALL the POTS dial peers that have a "port" command that invokes your inbound trunks. Hopefully that makes sense.

Let us know,

Marcos

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