Error on Cat 4500 Switch!!!!

nehakulsum · ‎08-05-2009

Hi,

I am getting this error on my cat 4500 switch.:

Jul 4 10:11:11: %SYS-3-TIMERNEG: Cannot start timer (0x12589A8) with negative offset (-1983561290). -Process= "Cat4k Mgmt HiPri", ipl= 0, pid= 51

-Traceback= 10B45FA8 10B897F4 116B11C0 119ABC60 11DEA2D0 1177CA8 10E191D811A181D8 118ABABD 11B26B1D 1111ABD1 11B22D24 11B22D8D 118D6614 118D686D 118D6B44 1181712D

I looked at the bugs but could not find anything.

Software running is:12.2(52)SG

Any help would be greatly appriciated.

Thanks

Neha.

uwe.kadner · ‎08-06-2009

Hi,

I would contact TAC for that kind of error (according to http://www.cisco.com/en/US/docs/ios/12_0/system/messages/emswitch.html, which mentions

'%SYS-3-TIMERNEG : Cannot start timer ([hex]) with negative offset ([dec])

Explanation An internal software error occurred.

Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.')

I know, not the answer you would have expected, but there seem to be less options...

Regards,

uk.

jbrenesj · ‎08-06-2009

Are you getting this message AFTER you configure something using the "interface range"?

nehakulsum · ‎08-07-2009

Yes, After I apply the cmds the error msg pops up.

But why is the error comes while configuring the vlan on interface range cmd???

nehakulsum · ‎08-07-2009

jbrenesj,

This should be internal bug could you please check this and update me.

I would be very thankfull to you.

Thanks

Neha.

jbrenesj · ‎08-10-2009

I have seen two similar cases now but unfortunately this type of condition is usually triggered on the standby supervisor engine when issuing

commands within an interface range and this condition does not always repeat itself and it does not affect performance.

There is no bug yet but I suggest monitoring and if the issue is persistent you might contact TAC for further investigation.