For past few weeks I'm desperate to understand why our all four PVC2300 (with FW 1.0.1) are unable to work with new monitoring software (SWVMS16 v1.0.0)...
I'm able to auto discover all four cams and they do appear in camera list but picture is just black!
With old Linksys Surveilance SW everything is ok.
I did packet capture and I could only see discovery messages exchanged between server and cams.
All four cams and server are on the same IP subnet.
Can someone help, please.
The following document for installing a PVC2300 does NOT mention windows 2003 as a supported platform.
Some of the requirements it mentions are;
● Microsoft Windows Vista, XP, 2000, ME, or 98SE to support Installation Wizard
● 128-MB AGP video adapter
But the datasheet for the software application that you are trying to use mentions support for 2003, so i am scratching my head and wondering who is correct, dunno that answer.
I must admit i am running the application on a XP machine, but the Small business Support center (SBSC), knows alot more than i know about requirements for this application and past installation issues.
Everything just seems to point back at your PC, escpecially since you tried the application on two other server 2003 computers with the same result.
It sure would to interesting to try the application on a XP machine. ( ignoring the fact that it works with VNC and the product GUI on the current machine.)
And if it still is now working try calling the SBSC.