Call Forwarding Doesn't work properly

Unanswered Question
Aug 5th, 2009
User Badges:


I have CCM 6.1.2..Whenever i do "Call-Forward" from an IP Phone it works as per my requirement like if the user has LANDLINE calling privilege, then he/she can forwards it to the landline....

But the problem i am facing is: after a period of time (nearly 40-45 minutes) i find the Call Forwarding Option in the IP phone goes disabled & the phone display shows normal...then again i can forward the call......can someone help me in this!!

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 1 (1 ratings)
smalkeric Tue, 08/11/2009 - 14:05
User Badges:
  • Silver, 250 points or more

It may be a problem with the micorsoft exchange. You may try using Enhanced iDivert to divert the call directly across the SIP Trunk to voicemail so the Remote-party-ID is in the original INVITE and this seems to be working.


This Discussion