Muting a presentation audio system when Cisco IP phone rings

Unanswered Question
Aug 6th, 2009

I have a customer who wants me to investigate the possibility of trying to “mute” a presentation audio system when their 7971 IP phone rings.

The AMX system is on their LAN and is able to monitor data for the correct information apparently. Config/setup of the AMX isnt part of my brief I just need to set up an IP trigger to the AMX when a call comes into the phone.

Has anyone done anything similar in the past?

I have this problem too.
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