GUI problem after updating CCA to 2.0

Sergei.Raikkonen · ‎08-06-2009

To whom it may concern,

here is the problem: I have updated CCA to 2.0 and now I cant delete obsolete/unnecessary lines in the Voice configuration list. When trying to access the list the device is I get a prompt saying that it is "reading from the device" butit gets stuckafter having read 73%.

Question: How do I reset the device using CLI? When I tried to do it using CCA I got a message that the "minimum requirements for resetting is not met".

Saurabh Verma · ‎08-06-2009

To reset the UC 520 to factory default using the CLI, follow the steps outlined in First look labs. Look at Appendix A (version 1.3 of labs) for an example:

https://www.myciscocommunity.com/docs/DOC-1766

HTH,

Saurabh

Steven DiStefano · ‎08-07-2009

Also, make sure you are using a supported bundle.

https://www.myciscocommunity.com/docs/DOC-7164

Once you factory reset, I encourage you to connect CCA and do an upgrade to the supported bundle and do check the box to "auto format flash".

Steve