Cisco 871w performance issues

jholding09 · ‎08-06-2009

Hello,

We are trying to download ubuntu via bit torrent on our Cable internet connection.

This router is connected directly to the modem.

After a few minutes all traffic gets halted. I can console into the router and can't ping out anymore. When the torrent is running the CPU never gets above 24% on the router. We have a 20mb connection and we never get above 800KB with like 50+ seeders.

I have seen 2 different links from Cisco that quote 50mb and another quotes 12mb so I doubt we are beating up this router.

Please find the relevant information attached which shows the troubleshooting steps which I took.

paolo bevilacqua · ‎08-06-2009

It is not a performance problem, it's a bug, likely some data structure gets corrupted in presence of many connections.

Upgrade IOS and hope it won't happene again.

jholding09 · ‎08-06-2009

This version of IOS is supposed to be the most stable and I have tried many others and I get the same result.

Just doing normal speed tests from testmy.net and dslreports I never get over 6mb so I am guessing there is something else wrong with it.

Thanks!

paolo bevilacqua · ‎08-06-2009

The cable modem, is doing NAT also, or do you get a public IP on fa4 ?

What is the reason you reduced tcp mss to 1452 ?

How do you recover from this loss of connectivity ?

jholding09 · ‎08-06-2009

The cable modem hands out a public IP address.

I have just testing different MTU values I was messing with TCP values which didn't make any difference.

The only way to recover is with a reload. This has happened on 12.4(3) (9) and now (24). I have even tried the advanced security and advanced IP services and it still continues to happen.

paolo bevilacqua · ‎08-07-2009

Do not assume these are stable release just because someone says so.

Certain bugs go undetected or un-acknowledged by cisco until someone is persistent enough to prove his case.

I use 12.4(9)T7 on a 851w without issues, but often you have better results going backward in trying releases.