HTTP not working to NAM module

Unanswered Question
Aug 7th, 2009

I am working with a client whom has an NM-NAM module installed in their 3825 ISR. I can ping the address of the NAM, as well as connect to it via telnet. The issue at hand is that it will not allow any connections to the web based Traffic Analyzer . I have it configured according to the Cisco documentation. here is the configuration...

# ***** NAM configuration *****


# Time: Fri Aug 7 18:35:19 2009


# Version: 4.0(1)


ip interface internal


ip address


ip host "LOMPLSNAM"


ip domain ""


ip gateway


ip broadcast


ip nameserver


ip http tacacs+ disable


user-name kmelton

account-mgmt enable

system-config enable

capture enable

alarm-config enable

collection-config enable

encrypted-password "NWU3Y2YxYzMzOTI5NjgyYjc2ZWEwYjQ1ZWU4NTNkNDVlZTk5NmQ3Zgo="



ip http port 80


ip http secure port 443


ip http server enable


ip http secure server enable

I have reloaded the NAM twice, but it does not help.


I have this problem too.
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Kevin Melton Mon, 08/10/2009 - 06:29

Yeah we had tried that and it still does not answer. We even had a tech try locally on the same network where the NAM is and we cant get to it via https or http. Still answers just fine to SSH and telnet though.

Lucien Avramov Mon, 08/10/2009 - 07:37

It sounds like an issue with the http server that persists even when the nam reloads.


1. Change the port of http: ip http port 8080

2. Disable and re-enable ip http: ip http server disable, ip http server enable.

There may be a firewall l in between that could block ports 443 and 80

Joe Clarke Mon, 08/10/2009 - 08:47

I would suspect a firewall or access-list, then. If you post a show tech from the NAM, I can confirm if the http server is listening on the required ports, but I would bet that something is blocking both tcp/80 and tcp/443 to this device.


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