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multiple problems with LMS 3.1

Answered Question
Aug 7th, 2009
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hi,

I am faicng problems. some help is required on this.


1. i have enabled UT for access points, but the end hosts of autonomous AP does not seem to be captured in Major /minor aquisitions. pl suggest what all to see for resolving the same.


2. What is the requirement of label configs apart from it saves from purfing. need some elaboratation on this.


3. I read that custom background images can be uploaded in topology view. could u tell how to go about this.


4. I installed and started the service of UTLite as instructed on a Test PC. but did not find any changes in UT. can u pl explain if a DC is a must. I have currently installed it in a PC not configured to use domain.

Correct Answer by Joe Clarke about 8 years 15 hours ago

Edit NMSROOT/campus/etc/cwsi/ut.properties, and change UTGetVlansWithUserPorts to:


UTGetVlansWithUserPorts=0


Then re-run UT acquisition, and see if the associated user shows up.

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Joe Clarke Sun, 08/09/2009 - 10:17
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These issues should be opened in multiple threads. I will address the first one in this thread.


As I said before, APs require multiple VLANs configured in order to be supported by User Tracking. Also, due to a bug, you must be on CM 5.1.1 or higher for this to work correctly. I recommend 5.1.3. Post the running config from one problem AP as well as an SNMP Walk of the qBridgeMIB (1.3.6.1.2.1.17.7) and the version of Campus Manager.

Rajiv Dasmohapatra Sun, 08/09/2009 - 10:41
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thanks for replying.


1. For the sake of security restrictions, i cannot post it in this forum. but i can say that it is not configured for vlans. will it do fine if i have only one vlan. and trunks on switch.


2. I will, thanks.


3&4. i figured it out. thanks.

Joe Clarke Sun, 08/09/2009 - 11:18
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If your config allows you to SNMP Walk the Q-BRIDGE-MIB, and get MAC data, then yes. Typically, a single SSID will not work.

Rajiv Dasmohapatra Fri, 08/14/2009 - 07:25
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I still am not getting end hosts from the AP. is there any IOS requirement for the same.


Joe Clarke Fri, 08/14/2009 - 08:52
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No, but the Q-BRIDGE-MIB is a must. If you walk that MIB (1.3.6.1.2.1.17.7), what results do you get?

Rajiv Dasmohapatra Mon, 08/17/2009 - 10:09
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attached is the SNMP walk and the sample AP conf. I can't figure it out what is wrong. pl suggest.

Joe Clarke Mon, 08/17/2009 - 10:11
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Nothing got attached.

Joe Clarke Mon, 08/17/2009 - 10:44
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The config looks fine, but according to the Q-BRIDGE-MIB, there are no associated clients in either VLAN:


dot1qFdbDynamicCount.1 = 0

dot1qFdbDynamicCount.52 = 0


When there are clients, the dot1qTpFdbTable will be populated, and UT will read that to get its end host data.

Joe Clarke Tue, 08/18/2009 - 04:42
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Well, the MAC info is showing up even though the counts are still zero. Post the show ver from this AP as well as the NMSROOT/campus/etc/cwsi/portData.xml, vlanData.xml, and RouterData.xml files.

Correct Answer
Joe Clarke Wed, 08/19/2009 - 22:53
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Edit NMSROOT/campus/etc/cwsi/ut.properties, and change UTGetVlansWithUserPorts to:


UTGetVlansWithUserPorts=0


Then re-run UT acquisition, and see if the associated user shows up.

Joe Clarke Fri, 08/28/2009 - 09:36
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Enable core, corex, vlad, frontend, framework, and devices.AccessPoint debugging under Campus Manager > Admin > Debugging Options > Data Collection, then run a new Data Collection, and post the ani.log.

Rajiv Dasmohapatra Wed, 09/02/2009 - 00:20
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thanks joe. I reconfigured the AP from scratch. it worked. sorry for the late reply.

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