Cisco Unity 7 - error adding subscriber

Unanswered Question
Aug 9th, 2009
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Dear All,

We have recently upgraded our Unity 5.0 server to Unified

Messaging 7.0, the install went fine. The current OS is Windows server

2000 with MS Exchange server 2003 SP2.

When I try to add Subscriber its throwing me the below error:

An unrecognized error 0x8007200A has occurred: The specified directory

service attribute or value does not exist. \x0D\x0A The new subscriber

was not successfully added.

Has anyone encountered this problem or know how to fix it?

Thanks in Advance


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Tray Stoutmeyer Sun, 08/09/2009 - 04:18
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  • Cisco Employee,

Make sure that user is inheriting in AD and that the UnityDIrSvc account is listed as having rights on it.




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