I have a CUPS 7.0(4) system running on VMWare in the lab with CUCM 7.0(2).
The system generally appears fine. But if I enable a new user for CUPC in CUCM, it doesn't seem to reflect in CUPS. If I try to login the user I get "User is not licensed for CUPC."
On CUPS the user shows a Licensed for CUP, but not CUPC. There are some existing users that are working that were on prior to upgrade on an older version of CUPS.
Anyone seen this problem or know a likely cause? Thanks.
I know it's quite confusing. But sometimes "restart the server" does not have to same effect of "restart the service". :)
Have you tried to restart Sync Agent?