Tracking Time in DND

Unanswered Question
Aug 10th, 2009
User Badges:

Does anyone know if there is a way to track the time a phone spends in DND. We have it as a soft key and managment wants to know how much time people are spending with thier phones set to it.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Jaime Valencia Mon, 08/10/2009 - 06:42
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

There is no reporting on how much time you spend in DND, as there is also no reporting on how much time you spend in CFA, logged in a hunt group, etc


The only way to get this info would be looking at CUCM traces to find out at what time they press the DND softkey


BTW: I'm assuming this is CUCM 7.1(2) as you do not mention what you use.


HTH


java


if this helps, please rate

Actions

This Discussion