Adding mars to Cisco security manager failed

Unanswered Question
Aug 11th, 2009
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I tried to add mars to csm its failed

i did following steps

1. add the csm to mars

2. create user name csmuser

3 then try to add mars to csm it failed ( attached the error screen shot), certificate retrieval is success full

please help me

thank you

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drolemc Mon, 08/17/2009 - 11:37
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MARS requests device ID from the security manager for providing hostname and ip address. If obtainable, MARS provides domain name and device type. If it is not then popup error message will get. That's why you are getting this error. So please make sure you device ID, ip address and hostname.


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