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Cisco 877 DSL Line Noise

exonetinf1nity
Level 1
Level 1

Greetings, we have recently installed an 877 which fails to sync with the DSL circuit, following debugging of the ATM interface the following error is noted.

000452: *Mar 1 01:51:15.919 GMT: DSL(ATM0): Open failed: Req. min. rate + noise margin + PSD not possible on the line - retrying

Whilst i appreciate this may be a problem with the DSL circuit a BT 2Wire Router connects without issue as per the attached image. I have also tried forcing the DSL operating mode to both ADSL2 and ADSL2+ without success.

Would i be correct in assuming that the line is too noisy for the 877 to sync upto? Could i also ask if anyone has experienced a similar issue in the past?

Regards

1 Accepted Solution

Accepted Solutions

paolo bevilacqua
Hall of Fame
Hall of Fame

Can you try 3.0.33 firmware from ftp://ftp.cisco.com/pub/access/800

failing that you will need help from cisco TAC.

View solution in original post

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

Can you try 3.0.33 firmware from ftp://ftp.cisco.com/pub/access/800

failing that you will need help from cisco TAC.

Thank you for that, i wasnt able to find these files anywhere on cisco.com

Thank you, i shall let you know if it resolves the issue.

Regards

All working now, thanks again for your help

Regards

Very good, thank you for the nice rating and good luck!

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