Upgrade from CM 5.1.1

Answered Question
Aug 11th, 2009

Hello - I am looking to upgrade from 5.1.1 to 6.1.?(3). Depending on the Cisco TAC I get different suggestions - wish they were more consistent. Anyone that has gone from 5.1(1) to 6.x could you provide the path? I cannot go direct from 5.1(1) to 6.1.3 so I need an intermediate step. Could go direct to 6.1.1 and then to 6.1.3 or 5.1.1 to 5.1.3 and then to 6.1.3. I am beginning to read thru the release notes as well as the bugs each may have.

Thanks

I have this problem too.
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Correct Answer by brandoncheah about 4 years 8 months ago

I have done both. My recommendation to you is that if you are going to 6.1.3, you might as well go to 6.1.4 right after.

Here is what upgrades i have done:

Gone from 5.1.1 to 5.1.3

and then from 5.1.3 to 6.1.3

and then from 6.1.3 to 6.1.4

Main thing to remember here is do your publisher, reboot it and make sure it is stable. After that, you can do your subscribers. Also make sure that you dont make any config changes to your call manager while doing your upgrade.

If you have more than one subscriber, you can upgrade them all at the same time. Main thing to remember here is to have your publisher upgraded, then rebooted to stability. After that, you can do your subscribers simulteanously and reboot them one by one.

You might run into the issue where the CUCM machines do not recognize your DVD media upgrade, you can either do SFTP or CLI to get the file over to the CUCM boxes.

Here is a good resource for the CLI upgrade method.

http://www.netcraftsmen.net/resources/blogs/cisco-uc-application-upgrade---the-cli-method.html

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Correct Answer
brandoncheah Thu, 08/13/2009 - 13:08

I have done both. My recommendation to you is that if you are going to 6.1.3, you might as well go to 6.1.4 right after.

Here is what upgrades i have done:

Gone from 5.1.1 to 5.1.3

and then from 5.1.3 to 6.1.3

and then from 6.1.3 to 6.1.4

Main thing to remember here is do your publisher, reboot it and make sure it is stable. After that, you can do your subscribers. Also make sure that you dont make any config changes to your call manager while doing your upgrade.

If you have more than one subscriber, you can upgrade them all at the same time. Main thing to remember here is to have your publisher upgraded, then rebooted to stability. After that, you can do your subscribers simulteanously and reboot them one by one.

You might run into the issue where the CUCM machines do not recognize your DVD media upgrade, you can either do SFTP or CLI to get the file over to the CUCM boxes.

Here is a good resource for the CLI upgrade method.

http://www.netcraftsmen.net/resources/blogs/cisco-uc-application-upgrade---the-cli-method.html

cyoungblut Fri, 08/14/2009 - 05:26

Thanks for the input. I think that is the path I will take as well.

I see there are many 5.1.3 versions, a, b, c, d, e, f. I am assuming I am ok with the plain 5.1.3 since I will be going to 6.1.3 shortly afterwards?

brandoncheah Fri, 08/14/2009 - 07:50

Yes, you will be fine with any version since you are going to 6.1.3 anyways. Make sure you have a good backup before proceeding.

HTH,

Please rate if it does.

karthikayyappan10 Sat, 02/04/2012 - 22:43

Hi,

I am trying to upgrade from 5.1.3 to 6.1.4 the compatibility matrix says it is possible. But I couldnt upgrade it.

when I try to upgrade it I see the below error message.

"The directory was located and searched but no valid  options or upgrades were available. Note, a machine cannot be  downgraded so option and upgrade files for previous releases were  ignored"

What may be the issue?? Any idea??

Thanks

Karthik

vipjinda Sun, 02/05/2012 - 00:22

are you getting error on pub or sub??

are u using sftp or ftp?

Chris Deren Sun, 02/05/2012 - 07:39

I recently ran into similar error, after re-trying it couple of times from CLI it finally recognized the upgrade ISO.

Chris

brandoncheah Sun, 02/05/2012 - 08:48

I have done this upgrade. Sometimes it doesn't like the ISO from the GUI, even if it passes the hash. Try a different ISO, or as chris said, do it through the CLI, be patient with the CLI though, it just sits there like its doing nothing for a while.

Brandon Cheah

Sr. Cisco Voice Engineer

Oakwood Temporary Housing

Internal Ext: 700.2756

PH: 1.310.444.2756

bcheah@oakwood.com

karthikayyappan10 Tue, 02/07/2012 - 13:27

Hi Chris,

Can you please share me any guide to upgrade it from CLI.?? If not can you please tell me the procedure??

Thanks

Karthik

Chris Deren Tue, 02/07/2012 - 13:30

Sure, SSH to the server and issue:

"utils system upgrade initiate", the follow the prompts with location of media, login credentials if using SFTP, etc

Chris

brandoncheah Tue, 02/07/2012 - 13:31

The link in my original post at the beginning will tell you step by step on how to upgrade.

karthikayyappan10 Tue, 02/07/2012 - 13:39

Hi,

I am using 5.1.3 and I cant able to execute the command?? Is it available from version 6??

I got utils system restart

utils system shutdown

utils system switchversion

Thanks

Karthik

karthikayyappan10 Tue, 02/14/2012 - 12:12

The problem was resolved. there is a bug in 5.1.3 and It couldnt detect the files. Most importantly the files should have .sgn extension. we cannot upgrade it from sgn.iso files. (even we rename it to sgn). Bug ID: CSCsl21150

thanks for your reply guys

Karthik

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